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Microsoft word - 426b0be4-265c-1062a3.doc

May I Help You: The Search Assistants
April 2005


Spyware and adware often arrives in the form of “helper” applications, software designed
to push advertisements to users by monitoring search and viewing habits. Variations of
the software have been around for years; versions are generally installed only after an
End User License Agreement (EULA) is accepted (which indicates that other software
may be placed on the machine). Its chief components are often described as adware or
spyware, and some packages have contained applications that kill security
Search Assistant (by 180Search) is an application that records the web locations a user
visits and reports them back to the 180Search servers. This information is compiled and
analyzed, leading to targeted advertisements on the local device in the form of pop-up
windows, redirections, and additional software. IMIServ is a family of programs that
download additional adware/spyware to the local device. Both of these applications have
been around for years and serve as the examples for this report.
Search assistant spyware is an especially profitable venture for some companies that are
capable of getting their applications on a high number of machines. The mechanisms
employed to accomplish this are often less than forthright, but nonetheless allow
companies to capitalize on the millions of dollars available in web referral commissions.
180-Degree Turn

Targeted advertising has become quite a growth industry over the last decade. The
Internet has provided numerous mediums for delivering ads, and tracking user habits, that
did not exist prior to the web explosion.
180Search Assistant repeatedly shows up in the adware/spyware forums as users ask how
to rid their systems of the troubling and annoying software.1 Although it does provide a
EULA as the evidence that it is acting legitimately, it also uses tactics such as giving
executables nonsensical, random names to avoid immediate recognition and detection.
The 180solutions family of software has also been noted to kill security software running
on the local system (a tough function to explain away when defending the code as a
legitimate marketing tool).2 The software will update itself, even fixing broken or missing
pieces, by checking with the website upon startup.
The application itself keeps exceptional logs of what it downloads and provides to both the user and the 180Search Assistant servers. A portion of one of the logs (salm.log) is shown here (note that although each entry is in the same format as was found in the logs, all unique identifiers, including partner/merchant identifiers have been altered):3 03/14/05 to ad page : key "" with interval 21600 into SleepList successfully connected to ads.aspx CAdWindow.cpp In the above snippet, one can see the keyword “” picked up by the sentinel watching browsing habits as well as a connection to one of the advertiser sites. Below, the salm.log file shows the download of additional components to the local device. All transactions are controlled by the version tracker and unique identifier that salm generates for each installation. 03/14/05 to : 136ltcquqavixczjtqgzyhevgnosmx 366704282 downloading boomering - using latest version salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx add/remove programs entry: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\salm downloading file: to download to c:\winnt\FLEOK\salmhook.dll CWeb.cpp 129 salm downloading file: And then the discovery of keywords and the related advertising hooks (note these “keywords” were found in ads being displayed on a site being visited): 03/14/05 (+american*idol+robot) found in url ( CBrowserMonitor.cpp showing an ad - not showing requested ad CAdWindow.cpp key "american*idol" with interval 21600 into SleepList
What is the purpose of such software? At first glance, the motive may seem to be simply
pushing targeted advertisements to the general Internet-using public. Direct marketing
has become more and more personal over the years, this being the logical extension of
that practice. However, independent researchers have found another goal of such
software. When 180solutions takes users to web sites that the user may not have intended
to visit, they ensure that the destination web site “knows” that 180solutions was
responsible for the connection. In this way, they are making sure that 180solutions
receives any commission that is available for the referral.
One of the files dropped by the initial installation is a list of major web sites with that pay
the commissions as mentioned above (directly or via affiliate programs). In addition, it
includes “keywords” that trigger a redirection, pop-up, etc. Benjamin Edelman has
documented the exact nature of the 180solutions software, and its proclivity to “pirate”
commissions from other referring services/sites extensively in an excellent research
piece.4 In it he shows how 180solutions gets their software installed by more subversive
and stealthy means than the EULA/installation method and the tricks used to grab referral
Plugging Away

In a similarly nefarious fashion, IMIServ plant itself on an unsuspecting user’s box by
exploiting the capabilities of ActiveX controls. These “drive by” installations plague web
surfers that may do nothing more than connect to a site that uses a banner ad service to
generate revenue.5 Much of the software that supports this program is retrieved from the (IEPL) site.
The installation routine sets an autostart entry in the Registry to ensure the application is
launched with every reboot, from a strings output of the executable:
0000D274 0040D274 SOFTWARE\Microsoft\Windows\CurrentVersion\Run
0000D2A4 0040D2A4 %swupdt.exe
The rights to add new software once this application is present on a system are mentioned
in the lengthy agreement that accompanies many of the installations. An updated version
of the agreement is available on the IEPL web site.’s current EULA
contains the following:6
6. UPDATES. You grant IEPL permission to add/remove features and/or functions
to the Software and/or Service, or to install new applications, at any time, in
IEPL’s sole discretion with or without your knowledge and/or interaction. You
also grant IEPL permission to make any changes to the Software and/or Service
provided at any time.
The application creates a unique identification number for each copy (much in the same way as worms like Beagle do) and uses that to track the browsing habits. The identifier is uploaded to the site: 0000D2DC 0040D2DC 0 Accept: */* 0000D2E9 0040D2E9 0 Host:
0000D310 0040D310 0 HTTP/1.0
0000D324 0040D324 0 &level=
0000D32C 0040D32C 0 &fstat=6
0000D338 0040D338 0 &ATL=YES
0000D344 0040D344 0 &ATL=NO
0000D34C 0040D34C 0 /?UID=%s&VERSION=%s
The initial retrieval from places the following files on a user’s machine:
These applications match keywords lifted from active browser windows and supply pop-
up advertisements to the user’s session. Often, browser redirection is used to take
potential customers to the advertiser, a new form of “marketing” not available in other
The ferocity of the installations, their proclivity to repair themselves and add new pieces,
and the level of annoyance has lead many remediation sites to label it the IMIServ
Helping Hands

Although many people have called these applications “viruses,”7 they cannot be
considered such under the traditional definition of the term. They are self-replicating
programs and there is no parasitic quality (although it could be argued they do consume
resources from their hosts without consent in the same way biological parasites do).
Nonetheless, there is certainly enough evidence to consider them malware. Applications
that forcibly change the behavior of a system without the explicit acceptance of its owner,
open the door for additional applications, and transmit data back to a collection source
are most often referred to as Trojan Horses, or Backdoors (as well as hybrid terms such
as Backdoor Trojans).
Many software developers faced with having their products called spyware (including
180solutions, which does provide its technical defense on its website) would point to the
acceptance of a EULA. Although that is a valid defense, it would be difficult to stick to
this policy for installing tracking software. With the exceptional amount of money
available in the paid referral market, it is inevitable that a group will capitalize on two
things: 1) it is possible to install code without consent, 2) if you can get your code a
machine, it is likely that you can remove/disable all other competing software and pirate
referral profits from the pirates. In fact, this has been alleged a number of times; adware that carries process killers has been well documented, sometimes those routines are aimed at competing adware applications.8 Given the state of the “marketplace,” it is easy to see why many adware/spyware creators may be forced into less than ethical decisions to maintain their customers. The poor choices and strategies of just a few organizations would be enough to give the industry a bad reputation; unfortunately, it seems to most users that every adware distributor is malicious. Numerous anti-spyware groups have grown out of a worldwide frustration with the threat.9 The malware research community has wrestled with whether the software is in a unique category (i.e.: spyware) or is just another incarnation of the Trojan. The difficulty in dealing with spyware can completely avoid such discussions if an organization views the threat as nothing more than another reason to enforce configuration management practices and harden client devices against intrusion. Users, being familiar with the plight of their home computers, will likely be easy to convince of the dangers of spyware and will accept restrictions on browsing options if required. Companies should take a thorough look at spyware in terms of resource costs (bandwidth and computing power sucked away) and data costs (threats to data confidentiality and integrity). The resources available at can help evaluate assets, prioritize mitigation tactics, and plan overall malware defense strategies. Copyright 2005 All rights reserved.

1. The core application for the Search Assistant, SALM.EXE, is catalogued as spyware/adware at LI
Symantec catalogs it as Adware and describes the routines of this software:
Called ADW_NCASE (because of 180solution’s Comparison Alternative Shopping Engine) by Trend
2. Some 180Search Applications Have Additional Code that Kills Security Software
3. All logs are from a device with a running installation of the software described. The only change, outside
of snipping from the original context, is to change the characters in the unique identifiers.
4. Research Inidcates 180solutions Artificially Inflates Tracking Statistics for Merchant Pay-Per-Click This
is a very interesting study, very detailed:
5. The IMIServ Family is described by Computer Associates: It is catalogued as Backdoor.IMIServ (called Trojan Horse) by Symantec: And a description of its “drive by” nature by Symantec: 6. EULA for IMIServ and: c). This agreement is governed by the laws of Belize. The United Nations Convention on Contracts for the Sale of Goods does not apply to this Agreement. 7. Just as an example, the first link that appeared during an MSN search that supports posters calling this a virus: 8. “Adware cannibals feast on each other.” Stefanie Olsen, 7 December 2004. CNET 9. One response from Microsoft is their Spyware Information Page: Appendix A: Snippets from the SALM logs:
52048 867911 Appendix B: Snippets from SALM.LOG:

; Search Assistant Log File
; 5.7
; New log session started. 03/14/2005, 04:10:28 (Process: 1724)
136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 extra boomerangs - leaving 1 behind CUtil.cpp 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 add/remove programs entry: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\salm 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 entering the load dictionary file thread CBaseDictionary.cpp salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx entering the load dictionary file thread CBaseDictionary.cpp salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx entering the load dictionary file thread CBaseDictionary.cpp salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx expired. Now(4165341251) Begin(4134582824) Diff(30758427) Delay(20) 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 136ltcquqavixczjtqgzyhevgnosmx 366704282 adding keywords - current keyword count = 0 759 salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx processed 77 keywords - sorting. CBaseDictionary.cpp 136ltcquqavixczjtqgzyhevgnosmx 366704282 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05 keywords were added - new keyword count = 77 837 salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx salm 5.15 495 136ltcquqavixczjtqgzyhevgnosmx to :
0.2195.2&SLID=1033&ULID=1033&TLOC=1033&ACP=1252&OCP=437&DB=iexplore.exe&IEV=5.50.4934.1&TPM=266330112&APM=42864640&TVM=2147352576&AVM=2084282368&FDS=4294967295&LAD=1601:1:1:0:0:0&WE=5&TCA=0&SCA=0&MRDS=0&LCAT=1601/01/01%2000:00:00 CConfig.cpp 136ltcquqavixczjtqgzyhevgnosmx 366704282 03/14/05


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